글로벌 채용공고

IT-Developer/Programmer

$20-23/hour

The IT Associate position is responsible for performing all aspects of customer service and support
related to our company’s IT infrastructure. Key areas of responsibility include providing end user
support for company’s IT systems, procuring, and maintaining the company’s IT assets, managing IT
system projects, and controlling access to company data.

Essential Duties and Responsibilities
Ensures network uptime via monitoring of usage, maintenance of equipment, regular backups, and proactive problem solving.
Plans, coordinates, and implements an effective network security strategy.
Ensures the company’s confidential data and systems are protected from outside threats.
Continually evaluates the company’s asset requirements and procures hardware/software/devices at competitive prices.
Maintains records of company’s technology related assets according to needs of the finance department.
Provides useful training to employees on how to use company technology and software.
Response to “Help Desk” requests in a timely and thorough manner.
Maintains records and keeps track of all information to create reporting on issues and their resolutions.
Quickly and correctly identifies the user’s issue or problem, recommends efficient and lasting solutions, executes solutions.
Manages access to company data stored in system databases (e.g., ERP, WMS, etc.,)
Responds to data requests in a timely and thorough manner.
Assists in creating reporting for other teams within the company.
Queries data to help users answer operational questions.
Continually develops a deep understanding of our organization’s technology infrastructure, hardware, software, and user needs.
Develops broad knowledge of best practices for addressing above areas.
Provides useful training to employees on how to use company technology and software.
Work with designated project managers and department stakeholders to document work processes and requirements.
Develops use cases and test scripts for system implementation.
Develops subject matter expertise in systems configurations, data structures, and processes.
Other duties as assigned.

Skills and Qualifications-
Korean language proficiency preferred but not required.
Strong computer skills and technical knowledge.
Strong problem-solving ability.
Understanding of basic networking, including subnet, routing and VLAN strong data manipulation skills.
Excel basics required.
SQL experience preferred.

Work Environment-
Must be able to perform duties with or without reasonable accommodation

Education and Experience-
Associate degree or an equivalent level of training or experience.
Relevant experience in tech support for customer service role or an equivalent skill set.

5 Daysdays

8 A.M. to 5 P.M.hour

J-1

N/A

N/A

hourly pay rate x 1.5 x overtime hours with prior authorization.

N/A

대기업/중견기업