CJ Logistics America, LLC_CA

[Customer Service]

2024-9-16 미국/CALIFORNIA
대기업/중견기업
포지션코드: 155
Customer Service Rep (물류창고 업무)
설립일
6/13/2024
직원수
4000
고용인원
1
급여
$19
Position Information
Position Title
Customer Service
Stipend
$19
General Responsibilities
▪ Provide a strong level of customer service to internal and external customers
▪ Maintain inbound and outbound schedules
▪ Complete paperwork to make sure it is error free and prepare orders for
distribution to forkliftoperators
▪ Process and schedule all carrier appointments
▪ Communicate with customer on scheduling issues
▪ Sign driver in and out of the facility; verifying all paperwork
▪ Assign dock doors to the inbound and outbound loads
▪ Maintain door accuracy and yard report for trailer inventory
▪ Process Bills of Lading and associated shipping and receiving documents
▪ Reconcile inbounds with packing slips and coordinate drop lot activity
▪ Work closely with shift management and leads to accomplish shift goals
▪ Report errors and/ or issues to appropriate member of leadership to ensure accuracy
▪ Participate in all training programs provided
▪ Perform all duties in a safe and timely manner
Qualifications
Required -
▪ High School Diploma/GED equivalent required
▪ PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
▪ Previous AS400 and/or warehouse management systems (WMS) experience preferred
▪ Basic math and reading skills necessary
▪ Detailed oriented with the ability to perform multiple task in fast moving environment
▪ Ability to follow oral and/or written instruction
▪ Good interpersonal skills and ability to work with internal and external customers
Preferred
▪ Previous shipping & receiving experience in a warehouse environment

Personal Qualities-
▪ Strong interpersonal skills, both verbal and written
▪ Positive approach in all interactions
▪ Team orientated and self-motivated
▪ Ability to multi-task calmly and effectively in a rapidly changing environment
▪ Solid organization skills
▪ Willingness to learn new systems as needed
Working Day
5 Daysdays
Working Hour
9A.M. to 6P.M.hour
Employment Visa Type
J-1
Benefit
Accommodations Provided
N/a
Lunch Provided
N/a
Overtime Pay
hourly pay rate x 1.5 x overtime hours with prior authorization.
추가혜택/베네핏
N/a
Employment Type
대기업/중견기업

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